The officeserv 7070 PBX system works efficiently with anaolgue as well as digital and VOIP communication. The full feature Officeserv 7070 offers small to medium businesses the features necessary to communicate efficiently and effectively. Never miss another call again with built in CID, Auto Attendant, and Voice Mailing Service.

Being part of the Samsung 7000 series, scalability through SPNet and expansion through 4 line units. Enjoy the built in conference call functionality and set yourself apart from your competitors by being able to offer video conferencing on demand.

The Officeserv 7070 has the features of large corporate communication systems built into a well price package aimed specifically at small to medium sized businesses allowing you to compete with the best.

• Analogue, digital and fiber compatible
• Expandable to 50 extensions
• Auto attendant built in
• Voice messaging per extension built in
• Conference call built in
• Service excellence

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The installation of Session Initiation Protocol(SIP) trunking offers businesses the ability to realize a rapid return on investment. The Samsung Officeserv 7000 range of PBX systems utilizing SIP trunking immediately save on the use of PRI, BRI and Analog trunks, taking advantage of Voice over Internet protocol(VOIP) provided by a SIP provider.

One of the many benefits of utilizing SIP trunking is to connect directly with regional or satellite offices, reps or technicians on the road, improving contact dramatically and saving costs.

In summary, the benefits of SIP trunking are

Afforbable converged technology
Eliminate costly older technology and monthly subscriptions
Eliminate the use of analog trunks
Optimal use of bandwidth with voice and data over 1 connection
Cost effective growth
Protection through redundancy options from SIP providers
Reduction of network management costs
No network downtime during installation

Your business and communication investment is guaranteed through Samsung Electronics with ITEC Corprate Solutions, as an authorized Samsung dealer.

For more information on SIP and the Samsung Officeserv 7000 PBX systems.

Officeserv 7030 | Officeserv 7070 | Officeserv 7100

Officeserv 7200 | Officeserv 7400

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The Officeserv 7030 from Samsung offers small to medium size business all of the latest technology available to large corporate companies in a compact and well priced PABX.

Digital, IP phones, analogue, wireless and  video enabled softphones are all compatible with the Officeserv 7030. The Officeserv 7030 is both an IP PBX system and analog or digital PBX that makes use of least cost routing for maximum savings on your communication costs.

The Officeserv 7030 has true voice and data convergence capabilities utilising SIP technology for maximum cost savings and dynamic communication.

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Samsungs Officeserv 7400 is compatible with multiple terminal types, including analog phones, digital phones, IP phones, IP video phones, IP softphones on PC/PDA. This state of the art voice and data system offers superior security systems and system monitoring including the ability to place an emergency call in the case of an electrical failure.

The Samsung Officeserv 7400 has true voice and data convergence capabilities utilising SIP technology for maximum cost savings and dynamic communication.

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The wireless features of the Officeserv 7200 increase both employee and cost efficiency through enabling employees to receive calls away from their desks and dramatically reducing service and maintenance issues that often result in wired environments.

Samsungs Officeserv 7200 has true voice and data convergence capabilities utilising SIP technology for maximum cost savings and dynamic communication.

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We all know the value of dealing with a sales call or service call immediately in a business environment where service is top of mind.

Each user sets a virtual ring group, which can include up to 5 different ringing destinations, for example, 1. office extension 2. Mobile phone 3. Personal secretary 4. Home office 5. workshop. This allows you stay in touch constantly and deal withany pressing issues as they occur. The real key is that your clients can reach you wherever you are through a single contact number.

The Mobex application is available on all Officeserv 7000 series PABX systems and with the small to medium size business offering, the Officeserv 7030, completes the availability of cutting edge connectivity from small businesses using 2 extensions to call centers and corporate environments with many hundreds of extensions.

Find out more about the Mobex OS for Samsung Officeserv 7000 PABX systems

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My mobility allows for

Better planning and management of field personnel
Improvement in back-office efficiencies, with automation of key processes
Improved management of assets and inventory
Instantaneous information flow between back-office, clients and field staff
Accountability of the sales/service team in a real-time environment

My Mobility saves organisations, by reducing costs

Reduce or remove the paper based, manual processing
Remove the duplication of tasks
Speed up administration processes within “the 4 walls”
Capitalise on the time value of money
Reducing cellular voice calls

My mobility increase revenue for organizations

Reduce wasted travel for workers
Manage the mobile workers life (including executives)
Increase sales via mobile intelligence

My mobility improve customer service

Answer customer queries at the front line
Documentation is instant after closing service call

Contact us to discuss the opportunities to better manage your staff and streamline your service offerings.

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Voice logging or the ability to record telephone calls is an important and very effective tool to resolve disputes.

It is also a very effective tool used to train telesales people or sales professionals in correct and effective telephone skills.

Voice loggers can record both internal and external calls providing indisputable proof of what was said to whom and when.

Voice logging is a very useful addition to telephone management systems, where behavior can be tracked and then the actual conversation revisited.

The Truelog system becomes

• An accurate record, replacing paper based transactins
• Unequivocal dispute resolution tool
• Effective means to reduce private calling
• Productivity improvement tool
• Effective sales performance and measurement tool
• Fraudulent activity watchdog

The Samsung range of switchboards have call logging facilities as add-on features. Ensure that your business is prepared for the future.

Voice logging – Request more information

Outgoing call cost savings and management is achieved with 2 core technologies in South Africa, namely cellular call routing and VOIP (voice over internet protocol).

Significant savings are achieved by employing these technologies and coupled with Samsungs extensive range of telephony solutions offered by Itec realizes fully managed in and out going call management on a per extension basis for cost reporting, enabling your company to effecitively ascertain employee effectiveness.

Switchboards that are compatible for least cost routing include the Samsung range of PABX systems.

Samsung | DCS 408 | DCS 816 | Officeserv 100

Officeserv 500 | Samsung 7100-7400

SME solutions

Small and medium size businesses can take advantage of least cost routing with these affordable switchboards.

Incoming lines: 4 | Extensions: 8 | Product: DCS 408

Incoming lines: 8 | Extensions: 16 | Product: DCS 816

Corporate Solutions

Voice and data convergence with these fully integrated communication solutions offer large corporate buinesses and call centers with significant cost saving advantages.

Samsung Officeserv 100

Samsung Officeserv 500

Samsung Samsung 7100-7400

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Satellite offices can effectively be operated through a central switchboard by making use of the extensive networking capabilities built into the Officeserv 100.

Reduce your telephone costs with VOIP convergence technology. Seamless integration into your existing network and Internet connection.

The Officeserv 100 offers the latest features and technology previously only avaibale to large oganisations. This is more than a switchboard that integrates your telephone system into networks, saves you money by utilising VOIP and least cost routing.

Key Features

• Networking – satellite office through a central switchboard
• VoIP – Save on your telephone costs
• Tenant Service – one system for multiple offices
• Call Distribution – advanced call center functionality
• Speed dialing dial-by-name directory
• Advanced SVMi Voice mail with one-touch call back
• OfficeServ Suite – advanced call management system

Samsung | DCS 408 | DCS 816 | Officeserv 500 | Officeserv 7100-7400

Least cost routing

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